PRIVACY POLICY

Effective Date: 2024-07-13

Introduction

Hoipolloi (“we,” “our,” “us”) is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with South African laws, including the Protection of Personal Information Act (POPIA).

1. Collection of Personal Information

We collect personal information directly from you when you:

• Make a purchase

• Subscribe to our newsletter

• Contact us with queries or requests

• Participate in our surveys or promotions

The types of personal information we may collect include:

• Name

• Contact details (email address, phone number, postal address)

• Payment information

• Any other information you provide to us

2. Use of Personal Information

We use your personal information for the following purposes:

• Processing your orders and managing your account

• Communicating with you regarding your orders, inquiries, or complaints

• Sending you marketing and promotional materials (if you have opted-in)

• Improving our products and services

• Complying with legal obligations

3. Sharing of Personal Information

We do not sell your personal information to third parties. However, we may share your information with:

• Service providers who assist with our business operations (e.g., payment processors, courier companies)

• Legal and regulatory authorities if required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:

• Secure storage of data

• Encryption of sensitive information

• Regular security assessments

5. Your Rights

You have the right to:

• Access your personal information

• Request correction or deletion of your personal information

• Object to the processing of your personal information

• Lodge a complaint with the Information Regulator

To exercise any of these rights, please contact us at admin@hoipolloi.store.

6. Retention of Personal Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you by email. Please review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hoipolloi
100 Hammond Road, Nigel, Gauteng, South Africa
Our official WhatsApp Business Channel